PRIVACY POLICY

 

  1. About this policy

This is the privacy policy for www.colinwilson.online.

Colin Wilson and colinwilson.online (“us”, “we”, or “our”, “the organisation”) are committed to your privacy. In accordance with the Data Protection Act 2018 and The General Data Protection Regulation (GDPR) this privacy policy provides clear and transparent information to you  as to what personal data we collect from you for the duration of providing services, along with why we collect personal data, how we store your data, how we use that data, under what circumstances we disclose that data to third parties and your rights in relation to it. 

We reserve the right to amend this policy from time to time without prior notice. 

  1. About us

colinwilson.online – We offer information on this website and links to our business concerns. Business Owner, Colin Wilson can be contacted via the contact page on this website.

With respect to all aspects of personal information handling, we act as data controller and “data processor”.  (Data processing is defined by the Information Commissioner’s Office as obtaining, recording, storing, updating and / or sharing of information). 

  1. Information we collect 

We collect only the information that is necessary for us to be able to provide you with our services, and will never ask for additional details that are not relevant.  We currently collect and process the following information: 

  • Personal Information
  • Personal identifiers, contacts and characteristics, for example name and contact details. We may collect information via this website, but only in order to make contact with you and will only store it if you request that we do so. We will also collect it in the course of any business relationship with you.
  • Non-Personal Information
  •  Task and enquiry related relevant information, for example  contract data. Data required and authorised by you for us to collect to enable us to complete the tasks you assign to us. Again, this would be collected outside of our website through the use of shared data services, such as Google Drive, WeTransfer and Dropbox.
  •  Usage Data 

Our website may make use of statistical tracking via counters and analytics, thus we may know the number of times you visit our website, and your approximate geographical location when visiting our website as indicated by your IP address. 

  • Cookie Data 

Cookies are small files deposited from a website onto your computer which uniquely identify you with respect to your online behaviours and preferences.  You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

  1. How we get the information and why we have it

Most of the information we process is provided to us directly by you via oral communication (ie. Telephone, video calls), email, and our website. Before providing us with data, we would always recommend to any client that they read this privacy policy in its entirety so as to become familiar and assured with our procedures for handling personal information. We may also receive personal information indirectly, from sources you have requested we contact to obtain additional information to allow us to provide the services you request from us. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

  1. Who we share your data with

During the course of providing our services to you, we may require assistance via services provided by third party companies. Where this is necessary, we will do our utmost to ensure we use only the most reputable third party companies who themselves have privacy policies in keeping with GDPR regulations. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

  1. Disclosure of data

We will never make your personal data public unless required by exceptional legal circumstances, for example protecting our own interests in trying to recover an unpaid invoice, or aiding police in criminal investigations. 

  1. How we store your personal information

Any and all personal data belonging to you which is in our possession is stored as securely as possible. Where third party storage is used, for example in the case of cloud storage, we are reliant on the security systems in place used by cloud storage companies and cannot be held responsible should a breach occur. We will not store your information longer than is necessary for the expressed purpose, including for the purpose of satisfying any legal, accounting, or reporting requirements.

  1. Children’s privacy

Our service is aimed at people of legal age. We would never intentionally collect personal data from children or anyone who is less than 18 years old without the consent of a parent or guardian. 

  1. Website links

As part of the Service, we may provide links to other websites or applications. We are not responsible for the privacy practices of those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the site and our services. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our site. We encourage our users to read the privacy statements of other websites before proceeding to use them.

  1. Your legal rights

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

No fee required – with some exceptions

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Please contact us if you wish to make a request or have any questions regarding this Privacy Policy.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

  1. Queries, requests or concerns

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our data representative, Colin Wilson, details below: 

Telephone: 0333 566 0031